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Trouble taking Fotos

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Every time I try to take a snapshot of one of my pets I get an error message and the pet gets frozen. So, I can’t update the main profile pictures of my pets. Has anyone else had this problem?

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Useful 9

I had the issue using chrome, but it works fine with firefox for me :)

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I agree with Mazeyy. I have Firefox & it works great for me!! I too had trouble too with my Foopets. But someone suggested i use firefox, which i do, & it works so much better!!

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if you use chrome, you can clear your cache to be able to take pictures again but you have to keep doing it !! i’d say firefox is probably a bit better to take pictures from what other people say but i’ve been using chrome for a while and that seems to do the trick :) good luck fixing it!!

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Useful 4

I switched to firefox a few days ago because I was so sick of not being able to take pictures, I would definitely try that out

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Awesome! Thanks so much for the help y’all!